Bridget McCormack, President and CEO of the American Arbitration Association, joins us to unpack what happens when smart contracts execute, assets move on-chain, and people still end up in conflict. She explains why AAA created a dedicated Web3 arbitration panel, how blockchain records can change the evidence in a dispute, and why decentralization forces legal decision-makers to get much more precise about who did what. We also get into AI-assisted arbitration, cross-border commerce, and why she believes dispute resolution may need to become part of the infrastructure of digital transactions themselves.

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